About Haas Automation
Founded by Gene Haas in 1983, Haas Automation has always produced top-quality products at affordable prices. By relying on volume sales rather than per-unit profits to build the company, Haas Automation delivers more standard features, high-tech innovations, and rock-solid engineering than perhaps any other CNC manufacturer in the world – and at better prices!
Haas provides an unrivaled advantage for our customers when it comes to engineering and manufacturing: the best cost-to-performance machine tools anywhere. But what completes the package is the industry's best customer service. The worldwide network of Haas Factory Outlets (HFOs) provides Haas customers with a level of professionalism not seen before in this industry.
All HFO personnel meet standards set by the Haas factory. The HFO model provides a professional sales staff whose focus is helping you find the Haas machine that best fits your needs. Every HFO also has dedicated applications engineers – factory-trained professionals who know how to help you streamline your manufacturing processes. Additionally, every Haas distributor fields a complete and dedicated service department. HFO service professionals – certified, knowledgeable, courteous – arrive in fully outfitted, well-stocked vehicles. The Haas "Platinum One-Call" service goal is to successfully repair your machine the first time out more than 90% of the time.
Our network of Haas Factory Outlets combines the convenience and security of a local dealer with the strengths of an international organization. Every HFO facility, and every person who works there, is dedicated to helping our customers succeed. We believe this local presence is the best way to provide our customers with superior sales, service, and applications assistance – it's all part of the total commitment that makes Haas the best value in the machine tool industry.