Contact Haas

Haas Automation, Inc.
2800 Sturgis Rd.
Oxnard, CA 93030

Phone: 805-278-1800
Toll Free (U.S. Calls Only):
800-331-6746

 

Distributor Map

 

Questions or Comments?
Haas Automation Inc
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Haas Rotary Repair

Haas Rotary Repair Center

Select a Rotary Repair Facility below - Complete the form and submit to the Rotary Repair Facility via e-mail. You will be called with a confirmation number (RA#) to be attached to the unit BEFORE shipping to the rotary repair center.

Rotary Repair
 

Request Form

Carefully complete the form and submit to the Rotary Repair Service Group by clicking the submit button below. You will be contacted with a return authorization number (RA#) to be attached to the unit BEFORE shipping to the Repair Facility.

Return shipping will be best way ground unless otherwise specified. Every repair comes with a 90-day parts and labor warranty.

Note: All warranty repairs must be sent to Oxnard, CA

 

Rotary Return Authorization

Do you have warranty:* Yes No

Select a HFO Rotary Repair Facility:*  

SECTION 1 - CONTACT INFORMATION

Customer Information



Billing Information






Shipping Information

Same as Billing
Clear Fields






SECTION 2 - PRODUCT IDENTIFICATION

Locating The Serial Number



HA5C: Stamped into the name plate or below the handle on the raised portion.

H5C/S5C: Located on the top between the spindle nose and the grease fitting.

HRT160/210/310/450/600: Located on the lower left hand corner of the front below the platter.

HRT7/9/11/SRT: Located on the top within one of the milled slots.

TR110: Located on back or center rotary.

TR160/TR210/TR310: Located on the base in the lower left-hand corner.

SECTION 3 - MOTOR IDENTIFICATION

Which diagram matches your Rotary Cable Connector*

rotary_connector_7pin.jpg
7 Pin**
rotary_connector_11pin.jpg
11 Pin**
rotary_connector_14pin.jpg
14 Pin
rotary_connector_17pin.jpg
17 Pin

Brushless Servo (AC) 2 Plugs

rotary_connector_28pin.jpg
rotary_connector_7pin_AC.jpg
28 & 7 Pin
** Contact Haas Service before completing the rest of this form.
SECTION 4 - ALARMS & REASON FOR REPAIR
The Rotary Product was being controlled by Haas Rotary Control Box or Haas Mill?

Haas Rotary Control Box Haas Mill

Provide a detailed explanation of the problem including alarms:
Special Instructions:

SUBMIT YOUR ROTARY RA#
NOTE: Haas Automation will contact you upon completion of the repair.
Any rotary unit shipped to Haas collect will be refused.
Ship To:
Attention: Rotary Repair Department

PLEASE SELECT A HFO ROTARY REPAIR FACILITY AT THE TOP OF THE FORM

   

* Required Field

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