Orders and Shipping. Once you place an order through this website, Haas will normally ship the order by the end of the following business day. If the order is received by 3:00 p.m. PST on a business day, the product will normally ship that same day. Haas will use commercially reasonable efforts to meet the shipping schedule set forth herein, but does not guarantee that it will do so in all cases. Haas will select the shipper to be used.
Returns and Refunds. If you wish to return your order to Haas, you must first obtain a Return Authorization; you may obtain a Return Authorization form through the web site, or contact Customer Service at (805) 988-6919, and have your order number or account information available. Returns will be accepted within seven days of delivery with a Return Authorization. Return items must be new, in the original packaging, and show no signs of wear, damage, abuse or alteration. Failure to meet these conditions may cause denial of your return request. If we accept your return, we will refund your purchase price, less the cost of shipping and a restocking fee equal to twenty percent (20%) of the purchase price. Some items may not be eligible for return; any such items will be listed on the website. Refunds will normally be given in the same form as the original payment, e.g., credit card, PayPal, etc.
Back Orders. If your order contains both in-stock and out-of-stock items, it will be shipped in multiple shipments. The in-stock items will be shipped immediately, and out-of-stock items will be shipped immediately as they become available. Any international orders containing out-of-stock items will be held until all items are available. We will make reasonable efforts to give you accurate estimates of the waiting time for out-of-stock items. You will be charged for your order at the time it is received, but you may cancel your order at any time before shipment, for a full refund.
Order Discrepancies. It is your responsibility to inspect all products on receipt to verify that they are consistent with your order. Order discrepancies must be reported within three (3) business days of receipt of the ordered products.
Deliveries. Depending on the method of shipment, we may require a signature on delivery. If you request delivery with no signature required, Haas cannot be held liable for any damage or loss for a package left without signature. If a delivery carrier that you choose fails to deliver your order on time, or loses an order, we will file a claim on your behalf, but will not be liable for the loss.
Proper Use. It is your responsibility to use all products in a responsible manner, consistent with their intended purpose. Haas will not be liable for any products used in an improper or dangerous manner, including, without limitation, products used beyond their normal lifespan.
Warranties. If any products on this website contain any defects in materials and workmanship, you may request a replacement within thirty (30) days from the date of receipt. Haas will replace products that are defective in materials or workmanship, but only if any defects arise from normal usage; this warranty does not cover any product malfunctions or failures resulting from misuse, abuse, neglect, alteration, modification, or from repair by anyone other than Haas. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, AND SUBJECT TO APPLICABLE LAW, HAAS DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
Limitation of Liability. Haas shall not be liable in contract, warranty, tort, or otherwise for any special, exemplary, incidental, or consequential damages that may result from your purchase or use of any products from Haas. In no event shall Haas’s liability exceed the purchase price of the products you purchase from Haas.
Accuracy of Web Site and Disclaimer. We make reasonable efforts to assure accuracy of all matters appearing on this web site, but reserve the right to correct any errors that we discover, and to change or update information from time to time. YOUR USE OF THIS WEB SITE AND ITS CONTENT IS AT YOUR OWN RISK. ALL INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED “AS IS” AND “AS AVAILABLE”. WITHOUT LIMITING THE FOREGOING, HAAS MAKES NO WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEB SITE, OR THAT THE WEB SITE OR ITS CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED. IN NO EVENT WILL HAAS, ITS EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEB SITE, ANY WEB SITES LINKED TO IT, OR ANY CONTENT ON THE WEB SITE OR SUCH OTHER WEB SITES. HAAS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL.
Intellectual Property. All material on this web site belongs to Haas and is protected by copyright and trademark law, both in the United States and abroad. Any marks distinctive to Haas, including, without limitation, Haas logos, whether formally trademarked or otherwise, belong to Haas and may not be used by anyone else without permission.
Links. If other websites provide any links to the web site, such links shall not imply any relationship or connection between Haas and the operator of those web sites, and Haas specifically disclaims any liability or obligation arising out of your use of any other web site. If this web site provides links to other web sites, such links are provided solely for your convenience, and we accept no responsibility for the content of such web sites or your use of them.
Jurisdiction and Choice of Law. These Terms and Conditions, and all transactions made through this website, shall be governed by and construed according to the laws of the State of California applicable to contracts made and to be performed in California, without giving effect to conflict of law principles, and subject to federal law. By ordering products through this website, you consent to the exclusive jurisdiction of courts located in California in connection with any action arising out of or related to these Terms and Conditions or this web site. Notwithstanding the foregoing, proceedings to enforce the result of any adjudication may be brought in any applicable forum.