Legendary Service

When you purchase a Haas, you gain access to a global network of highly skilled Haas service engineers and local Haas Factory Outlets (HFO). Plus, you’ll have 24/7 access to online technical documents, operator manuals, and video tutorials. From installation and training, to service and technical support – Haas has you covered.


Need Help?

Contact us for help with whatever issue or question you may have.

World-Class Support at a Local Level

All Haas Factory Outlets are locally owned and operated, but they focus exclusively on Haas machines and Haas customers. This ensures fast response to your needs, by local technicians who know you and your business.

Certified Techs 

Every Haas distributor fields a complete service department, fully staffed with factory-trained and -certified personnel. Haas owners receive state-of-the-art service through the worldwide network of Haas Factory Outlets. 

Parts Exchange

Haas Automation offers core exchange discounts on most major parts and components. Additionally, Haas believes that reasonably priced replacement parts are a big part of a machine’s overall value. 

Platinum Care

Purchasing a Preventive Maintenance program can dramatically extend the life of your Haas machine, providing you with industry-leading support by factory-certified Haas Service Technicians to keep your machines in top working order. 

Online Resources

Access manuals, drawings, and instructional videos online – 24/7. Produced by Haas technicians to help you learn, operate, and maintain your Haas CNC machine. 


Online Parts Catalog

Replacement parts, field upgrades, maintenance items, and more – all available to you 24/7 on our highly detailed parts website. Look up parts specific to your Haas machine by serial number or build date. Research valuable product options for field installation. Or buy additional toolholders and more, whenever you need.