SERVICE AND MAINTENANCE 

At HFO Phillips Federal, one of the many things that set us apart is our attention and commitment to detailed customer support. We accomplish this by ensuring that we provide each of our government customers with legendary and tailored customer service.

Our service team is dedicated to supporting our customers and their respective missions – we know that no two customers are the same. We understand the importance and value of ensuring that our team strives to support you and your mission, in every area, to the very best of our abilities.

You have our commitment that we will stand beside you, and help propel you to new heights of machining capability and overall mission success. 

PROJECT MANAGEMENT

With more than 20 years in the government contracting arena, we understand the challenges that often come with executing contracts in a smooth and efficient manner. Our team will work tirelessly with our suppliers to exceed all of your performance expectations, and guarantee that when you think of machining equipment, you think of HFO-Phillips Federal.

• Coordination of Service and Training
• DLA Compliance
• Post Award Meeting Coordination
• Personalized Project Timelines
• Punctual Delivery of Machines Deliverables
• Submission of Paperwork and Forms
• Coordination of 3rd-Party Vendors
• On-Site Personnel for Origin and Destination Runoffs 

LIFE CYCLE SOLUTIONS

For us, it is not only about machines; it is about the people who stand behind them every day. Our Life Cycle Team is here for you and your facility to provide everything – and we mean everything – you need to keep your Haas machines running longer and more efficiently, so you can continue manufacturing for your mission.

Our Life Cycle Team supports you at every angle, with support, service, applications, training, consulting, machines, equipment, materials, and anything else your facility requires to maintain readiness. 

MAINTENANCE AND PERFORMANCE ASSURANCE

The Performance Assurance Program (PA) is an expansion of preventive maintenance that goes beyond traditional routine maintenance. Our PAs provide customizable solutions for Federal Facilities, ranging from one-time maintenance visits, to multi-facility and multi-year contracts with discretionary funds.

Haas PAs consist of all major maintenance checks that are recommended by Haas Automation, Inc. All PAs will be completed by our Haas-Certified Service Technicians to ensure your machine is running at full capacity. Haas PAs provide unique funding options, with reactive service and spare parts support. A report will be left with the facility outlining work performed and the condition of the machine(s). This will include recommendations for any reactive service or spare parts necessary to bring the machine(s) to full specs.

CONTACT HFO PHILLIPS FEDERAL

*Pricing shown is valid for customers of this HFO only. If this is not your local HFO, pricing may vary.