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Broken Tool Detection - Troubleshooting Guide - TG0039

Service Home Broken Tool Detection - Troubleshooting Guide - TG0039

Broken Tool Detection - Troubleshooting Guide - TG0039

- Jump to Cause - Back to Top
Recently Updated Last updated: 10/09/2025

Broken Tool Detection - Troubleshooting Guide


TG0039

Revision B - 05/2026

Introduction

The Broken Tool Detection (BTD) is a feature that detects the length & captures an image of a tool before and after use. With a noticeable difference in length, then ALARM 9300 Broken Tool will be triggered forcing the BTD tab to pop up with before and after images. 

For the most accurate results of the Broken Tool Detection feature, make sure the tool is positioned horizontally in the middle of the grid lines on the screen— the Region of Interest (ROI). The ROI value determines how much of the image the system is detecting. 

This troubleshooting guide will explain each alarm and show ways to troubleshoot the Broken Tool Detection system. 

NOTE: To learn more on how to operate the Broken Tool Detection feature, refer to the Broken Tool Detection - Operation reference document for more information. 

Symptom Table

Symptom Possible Cause Corrective Action
Remote display view will not connect with error message saying "Unable to Join Network". The WiFi module got disconnected. Make sure that the WiFi module located on the main control is connected.
False ALARM 9300 Broken Tool detection continues to trigger without a broken tool. The Region of Interest (ROI) Value is set too high and is detecting more objects than just the tool in use.  Reset the ROI value so that the zone only detects the tool in use. Refer to the Broken Tool Detection - Calibration installation procedure for more information. 

(UMC Series Only)

Debris gets through the tool brushes and triggers a false Alarm 9300.

See UMC - Tool Brush Retrofit Kit - AD0794

NOTE: Check valid dates before ordering this kit for your machine.

ALARM 9300 Broken Tool Detection The tool is broken.  See Alarm section below. 
ALARM 9301 Broken Tool Detection Fault

Software Version 100.23.000.1110: There is a hardware issue.

Software Version 100.23.000.1200 or higher: There is a software issue. 

See Alarm section below. 
ALARM 9302 Broken Tool Detection Fault Software Version 100.23.000.1200 or higher: There is a hardware issue.  See Alarm section below. 
ALARM 9303 Broken Tool Detection Software Version 100.23.000.1200 or higher: The control is unable to connect with the camera.  See Alarm section below. 

UMC Machines with Broken Tool Detection

The work lights toggle when exiting the BTD Calibration Tab.
or
The BTD tab disappeared.

The software is out of date. Upgrade to software version 100.24.000.1101 or higher to fix these issues.
Broken Tool Detection page does not display after Settting 430 is set to on. Setting needs to cycle power to display.  Cycle power on the machine.

Alarms

ALARM 9300 Broken Tool will be triggered in the event of a broken tool. 

NOTE: A box will appear around the reference and current tool length. With software version 100.23.000.1110, a green box will appear around the tool. With software version 100.23.000.1200 or higher, a lilac box will appear around the tool with a warning symbol [1].

Due to the alarm, the tool cannot be commanded back into the spindle via M06, but can be commanded back into the spindle via [ATC FWD].

Once the tool is inside the spindle, inspect for breakage and replace as necessary. If the tool is not broken, take an error report [SHIFT] - [F3] of the machine to send to the local HFO. 

The following only applies to Software Version 100.23.000.1110:

ALARM 9301 Broken Tool Detection Fault will be triggered by a hardware issue when the control is unable to communicate with either the A62 board or camera. This alarm will only appear when the program calls for a tool change and the Tool Table is toggled to detect a broken tool, but struggles to find a connection with the BTD system. 

To troubleshoot this alarm, verify that the camera is connected to the A62 board & that the A62 board is connected to the BTD A62 PFDM PCB. Power cycle the machine if the issue continues. 

The following only applies to Software Version 100.23.000.1200 or higher:

ALARM 9301 Broken Tool Detection Fault will be triggered by a software issue. There was an issue with Broken Tool Detection software that resulted in the control not being able to run Broken Tool Detection. 

To troubleshoot this alarm, press [RESET] to continue. Power cycle is necessary. If the issue still persists, then take a [SHIFT] - [F3] and send the results to your local Haas Factory Outlet for further review. 

The following only applies to Software Version 100.23.000.1200 or higher:

ALARM 9302 Broken Tool Detection Board Communication Lost [1] will be triggered by a hardware issue when the control is unable to communicate with the A62 board or when the A62 board is faulty. 

To troubleshoot this alarm, verify that the A62 board is connected to the PFDM PCB properly. Make sure that the A62 board cable functions as excepted. Power cycle the machine if the issue continues. 

Updated

The following only applies to Software Version 100.23.000.1200 or higher:

ALARM 9303 Broken Tool Detection Camera Communication Lost [1] will be triggered by a hardware issue when the control is unable to communicate with the camera or when the camera is faulty.

To troubleshoot this alarm, verify that the camera is connected to the A62 board and that the A62 board is connected to the PFDM PCB. Use T-150 Cable Tester tool to make sure that the camera cable functions as excepted.  Refer to the Haas Cable Tester Kit – Instruction procedure.

Power cycle the machine if the issue continues. 

Electrical Diagram

 

The BTD camera cable 79-0159 connects into the USB adapter 74-2003 [1]. The adapter [1] then connects into the USB port on the A62 processor. 

Both LED lights connect to the +12V LED power cable 33-1228 [2] plugged into J3 on the BTD A62 PFDM. 

The A62 processor power cable 33-1256 [3] connects from J26 on the A62 processor to J4 on the BTD A62 PFDM. 

The BTD A62 PFDM cable 33-1227 [4] from J2 on the BTD A62 PFDM connects to J3 on the MAINCON. This cable also has a pigtail that connects to P20 on the PSUP. 

The communication cable 79-0158 [5] connects from the micro USB B port on the A62 processor to the USB port J8 on the MAINCON. 

IMPORTANT: Make sure to insert the translator cable into the lower USB port J8 on the MAINCOM.

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