This procedure will show you how to update the software of the HTS400 and how to update the software for its printer.
This Procedure is necessary for HTS400 units shipped after September 2022 or later and for machines that were shipped with the Dymo LabelWriter 450 that are upgrading to the Dymo LabelWriter 550.
If the Keyboard and WIFI are available
If the DYMO exe file was downloaded directly to the HTS400. Use file explorer to navigate to the location where it was downloaded. Then, double click on the exe file to run it. You will be prompted on where to install the DYMO software, use the default location, and note it down.
During the installation process, the HTS400 will need to reboot. After the reboot has been completed, do not immediately restart the DYMO software. First, plug the DYMO printer into the HTS400. Then make sure you are still logged in to the HTS400 with the service password. See step 2. If the button says “Login, " you need to log in using the password “233935”. If the button says “Logout,” no action is required.
Press the Windows button to open the start menu and open file explorer. Next, go to the location where the DYMO exe was downloaded and double click on it again to finish the installation.
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