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This document will show you how to troubleshoot your Haas Robot Package. If you do not find the alarm or symptom on this document please generate and error report (SHIFT + F3) and contact the service department.
These alarms and symptoms can happen when the machine and the robot are not communicating.
Alarm / Symptom | Possible Cause | Corrective Action |
9147 Robot Protocol Version Mismatch | Connecting to a robot that has been power cycled may cause a Version Mismatch. This causes all robot functions to be locked until the alarm is cleared. | Release the E-Stop and press RESET to clear the alarm. Then press the E-Stop and press F1 to connect the robot |
The Robot won't Connect to the CNC | The wiring from the interface to the Haas Control is not correct. | Make sure you have connected the terminal connectors on TB-1B in the correct order. Refer to the Robot Installation Procedure, Electrical section. |
The robot is not unlocked and activated. | The first time connecting a robot to a machine, a Robot Activation window will pop-up. This pop-up shows the Software Version of the machine, the MAC address of the robot, and the Machine Generated Code used for Machine Time Extension on the portal. Note: Go to the Robot MAC Address section to find the MAC address using a laptop. |
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The CNC software is outdated. | Make sure the software is 100.20.000.1200 or higher. Refer to the Robot Installation Procedure machine requirements section. | |
The Robot IP address and the CNC are mismatched. | If the Robot Software is 1.11 or lower. Upgrade the Robot control to 1.15 or higher. Contact your HFO for more information. See Robot IP Address section for more info. | |
The arm moved during power off. | Connect & Calibrate Haas Robot using the video below. |
These alarms are generated when the robot fails to execute a command. A sub-alarm number indicates faults ID and is provided by FANUC robot.
Alarm / Symptom | Possible Cause | Corrective Action |
9156.050 Robot Command Failure SRVO-050 Collision Detect Alarm | Jogging the robot in setup mode and the center of rotation of J6 is in line with the center of rotation of J4. Then rotating W or P, will cause J4 axis to attempt to rotate at a very fast speed. This singularity point is called the wrist singularity. | Press RESET to clear the alarm. Do not jog the robot through this singularity point. |
The robot motion file does not have enough points producing a non-smooth motion. | Add more points to the motion file smoothing out the robot motion. | |
9156.406 SRVO-406 DCS SSO SVOFF input 1,1 | The K9 and K10 Relays on I/O PCB are not installed. | Make sure you have the K9 and K10 relays installed on the I/O PCB. Refer to the Robot Installation Procedure, Electrical section. |
9156.406 SRVO-406 DCS SSO SVOFF input 1,1 | The fence is open in Run Mode. | Make sure the interlock is working and that machine is receiving the interlock input signal. |
The TB-3B wiring is damaged or miswired. | Check the wiring for the TB-3B connector. Compare the wiring of the connector to the wiring diagram. | |
9156.037 SRVO-037 IMSTP input (Group:1) | The TB-3B wiring is damaged or miswired. | Check the wiring for the TB-3B connector. Compare the wiring of the connector to the wiring diagram. |
9156.062 ROBOT COMMAND FAILED SRVO-062 BZAL alarm | The batteries in the robot arm have died. | Follow the HRP - Battery Replacement procedure to replace the batteries and follow the HRP - Quick Mastering procedure to remaster the robot. |
9156.378 FANUC ROBOT ALARM - SFDI12 Status abnormal or 9156.378 FANUC ROBOT ALARM - SFDI22 Status abnormal |
The K9 and K10 Relays on I/O PCB are not installed. | Make sure you have the K9 and K10 relays installed on the I/O PCB. Refer to the Robot Installation Procedure, Electrical section. |
9156.490 PRIO-490 Modbus TCP Server Error | Interference or faulty RJ-45 Ethernet cable. | Depending on the Robot build date the cables were not built with ferrite filters installed. Install ferrite filters PN: 64-1252 to both RJ-45 Communication cables at the electrical interface box and to the USB to Ethernet Adapter at the Main Processor PCB. See the Ferrrite Filter section below. If the alarm continues, test the cables refer to Network Cable Tester Tool procedure. |
These alarms are generated when the robot is at fault state. A sub-alarm number indicates faults ID and is provided by FANUC robot.
Alarm / Symptom | Possible Cause | Corrective Action |
9150.378 FANUC ROBOT ALARM - SFDI12 Status abnormal or 9150.378 FANUC ROBOT ALARM - SFDI22 Status abnormal |
The K9 and K10 Relays on I/O PCB are not installed. | Make sure you have the K9 and K10 relays installed on the I/O PCB. Refer to the Robot Installation Procedure, Electrical section. |
9150.403 FANUC ROBOT ALARM - SRVO-403 DCS Cart. speed limit | The DCS Zone was not setup or not setup correctly. | Check the DCS setup and make sure it is setup or setup correctly. |
The motion exceeds the speed limit set by the Cartesian Speed Check. | Decrease the robot speed. | |
9150.488 FANUC ROBOT ALARM - SRVO-488 DCS CPC Speed Limit | This alarm is generated when the robot has a DCS Cartesian Position Check Zone setup with a speed limit and the robot is jogged outside the work zone above the speed limit. | Lower the feed rate and jog back into the DCS Cartesian Position Check Zone. Verify the work zone is setup correctly by checking the 4D DCS Display. |
9152.x Robot Hit Joint Limit or robot does not jog | Jogging the robot in setup mode and the center of rotation of J6 is in line with the center of rotation of J4. Then rotating W or P, will cause J4 axis to attempt to rotate at a very fast speed, traveling past the travel limit. This singularity point is called the wrist singularity. The Joint Position will be greater than the Robot Joint Travel Limit. The Sub-Code of the alarm represents the joint number. | Connect to the robot using the Remote Pendant through the web interface. Clear the alarm and jog the robot joint away from the travel limit. Reconnect to the Haas control. |
More than one Fanuc alarm may be present if the machine generates an alarm. Navigate to the Active Alarms tab to view all active Fanuc alarms.
If alarm 9152.x Robot Hit Joint Limit is generated follow the video below. Connect to the robot using the Remote Pendant through the web interface. Clear the alarm and jog the robot joint away from the travel limit. Reconnect to the Haas control.
To connect the power cable, remove the plastic cover from above the Breaker. To remove cover, insert a straight-head screwdriver into the opening, and push the tab to the left allowing the cover to slide forward.
Connect the cables to L to 1 and N to 3. Connect the ground to the plate to the right of the Breaker.
After the power cable is connected, reinsert the plastic cover.
Robot Joint Travel Limits
J1 (+/-170°)
J2 (+/-122.5°)
J3 (+/-215°)
J4 (+/-190°)
J5 (+/-125°)
J6 (+/-360°)
Depending on the Robot build date. The IP address of the robot control may be different then the IP address in the Haas control. If the Robot Software is 1.11 or lower. Update the Robot Software to 1.15 or higher and verify the following parameters values are set correctly:
2262 Robot IP Address to 10.72.65.82
2263 Aux IP Address to 10.72.65.77
Recheck the connection.
Follow this video to connect a laptop to the robot.
Once connected to the robot on the laptop, select Current Robot Status [1] from the menu on the left.
Then click Summary Configuration/Status [2].
At this point the F number [1], if needed, can be found on this page.
Click the Ethernet Config Info link [2] and the MAC address can be found on this page at [3].
Robot Power
Light Curtain
Ground Wire
Depending on the Robot build date the cables were not built with ferrite filters installed. Install ferrite filters PN: 64-1252 to both RJ-45 Communication cables at the electrical interface box and to the USB to Ethernet Adapter at the Main Processor PCB.
HRP-1 Wiring Diagram
HRP-3 Wiring Diagram