SERVICE AND MAINTENANCE 

YOUR HFO IS READY TO SERVICE YOUR MACHINE.

LET YOUR HFO KNOW WHAT THE PROBLEM IS, AND THEY WILL REACH OUT TO YOU. 

HFO SERVICE REQUEST FORM

HFO Phillips offers a wide variety of service and maintenance options including Phillips Vision: Enhanced Remote Service, to get your machine up and running without waiting for a technician to get in your shop, Haas Service Training to allow your team to bring ownership of maintenance in-house, to Preventative Maintenance plans so your machine stays in top condition. We have more than 70 factory-certified service and applications engineers dedicated exclusively to servicing Haas equipment. Every service engineer is required to maintain their certification by participating in ongoing Haas online training courses covering new systems, processes, and troubleshooting techniques. Our localized 360 Teams are in the field and ready to support you with more than 55 locally dispatched and fully stocked service vans, local parts inventories, and same-day parts exchange. Explore our additional service and maintenance options for your Haas machines below or request service today!

PHILLIPS VISION: ENHANCED REMOTE SERVICE

Phillips Vision Enhanced Remote Service connects our Haas service engineers with your on-site maintenance staff to diagnose and resolve many service issues via a mobile application. With Phillips Vision, HFO Phillips approaches your service needs in a 3-tier approach, to ensure your service needs are best met by our Haas Service Engineers. Tier One – Basic Phone Support for parts and questions; Tier Two – Phillips Vision – Virtual Service for immediate expert support; and, Tier Three – Certified Service Engineer dispatched on site. 

Phillips Vision: Enhanced Remote Service

Local service provided through HFO Phillips means no waiting for service technicians to fly out at your expense.
Better than 90% “First Call Completion” to get your machine up and running on the same day your service engineer arrives.

HAAS SERVICE TRAINING

HFO Phillips offers week-long Haas Service Training Classes each month in their Knoxville, TN, training facility (Bensalem, PA and Rockhill, SC locations coming soon)! This program covers machine specifications, diagnostics, tool release piston, spindles, automatic tool changer, axis motor replacement, ball screws, lubrication system, vector drives, and more! This allows you to save time and money by bringing ownership of Haas maintenance and service repair in-house.

Sign Up for Haas Service Training

PREVENTIVE MAINTENANCE: PROTECT YOUR MACHINE INVESTMENT

Our CHAMP Certified Haas Annual Maintenance Program minimizes downtime and maximizes productivity. Our most comprehensive annual inspection is customized for your machine. The service plan pays for itself by detecting problems early and keeping your machines running at optimal efficiency. From vibration analysis, level testing, and ballbar diagnosis your custom plan will be perfect for your machines.

You can dramatically extend the life of your Haas machine by detecting problems before costly damage occurs. Have a factory-certified Haas Service Technician keep your machines in top working order so that you can do what you do best – make money!

CONTACT HFO PHILLIPS

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