1. Online, direct from HaasTooling.com, using Credit Card, PayPal, or Purchase Order.

*If you are expecting a Tax Exemption, Education Discount, or other discount, verify totals before clicking the Place Order button.

2. Through your local Haas Factory Outlet (HFO). Contact your HFO/Haas Dealer, and purchase using a PO. (Account & Terms with independent Dealer.)

To contact your HFO: call 800-331-6746, or find additional contact information at https://www.haascnc.com/about/contact.html to set up an Account with payment terms.
For additional support, you may email: [email protected].

Log in to your account, and navigate to your order history. From there, choose the order you are returning, and click on “return order.” Select the quantitiy and reason for return. Once you are finished, submit your return. Your packing slip and paid shipping authorization will be generated.

(Terms and Conditions – https://www.haascnc.com/about/haas-shop-terms-and-conditions.html)

Use this link below. You will need the order number and email address that the order was created with. Click on “return order.” Select the quantitiy and reason for return. Once you are finished, submit your return. Your packing slip and paid shipping authorization will be generated.

https://www.haascnc.com/ecommpartsstorefront/ecommparts/en/guest
(Terms and Conditions - https://www.haascnc.com/about/haas-shop-terms-and-conditions.html)

1. Log in to your MyHaas account. You can use the link below.
2. Navigate to the “Welcome” icon in the upper right corner.  
3. Click on “My Account” and your account number will be displayed in RED in the Personal Details.

https://www.haascnc.com/ecommpartsstorefront/ecommparts/en/login

Navigate to the webpage for the item you want to review. If you are not already logged in to your account, click on the MyHaas icon at the top of page to log in or create an account. Scroll down to the bottom of the page, find the Product Reviews tab, and click on the “Write a Review” button.

Sign in to your MyHaas account. Navigate to the “Welcome” icon in the upper right corner, and click on “My Account.” Click on “Order History,” and then click on “Track your Order.”

Unfortunately, Haas Tooling shipping is currently restricted to within the United States. We plan to expand the availability to all of North America at a later time. You can still order Haas Tooling through your local HFO’s parts department. However, strikethrough sales pricing is limited to online orders only.

Find your local Dealer here: https://www.haascnc.com/about/contact.html

Your order will ship from Oxnard, California.

You can email: [email protected], or reach us by using our Haas Tooling Live Chat. 

Once your order has been submitted, our team quickly processes and ships your order immediately. To make changes, please contact us as soon as possible at 805-988-6919, email us at [email protected].

1. Here is the link to apply for and set up Net 30 terms with Haas Tooling:
   https://www.haascnc.com/Community/Events/haastooling-promo/open_terms.html.
2. Once approved, shop on our website at https://www.haascnc.com/haas-tooling.html.
3. During checkout, choose Open Terms (instead of credit card or PayPal).
4. If you have any questions or payment issues with Open Terms, contact us through: [email protected].  

The bank did not approve your transaction. Typical reasons are: generic decline, do not honor, invalid card info, etc.

To resolve this, please call us at 805-988-6919 to rerun the payment, or you can provide a new card. You can also email: [email protected].

The billing address is wrong (check with your bank to confirm), or the card number was entered incorrectly.

If you are still experiencing these issues, please contact us at 805-988-6919, email: [email protected].

These are typical restrictions that may apply to your coupon code:

• Online Tooling orders only (can’t apply to POs through Haas Dealers)
• Order total before the coupon is applied must be greater than coupon $ amount off.
• May not be used with any other promotion code (can’t stack with other coupons)
• May not be used with promo items in the cart
• Must be logged in to your account (can’t use if checking out as a Guest)
• Caps sensitive
• Coupon expires

May not work if the account receives an Educational Discount

First, create a MyHaas account online at: https://www.haascnc.com/ecommpartsstorefront/ecommparts/en/login?referrer=aem

Navigate to the “Welcome” icon in the upper right corner, and click on “My Account.” Select “Tax Exemption,” and include all applicable required information. Upload your certificate and submit your request. Your request will have a response within 1 business day. If approved, you will be notified, and taxes will automatically come off new orders, when placed through your MyHaas account.

If you are unable to submit your certificate, email [email protected], and include your account number.

The Haas Certification Program is a free online training curriculum for basic machine operation. Click the link below to get started:  https://www.haascnc.com/myhaas/haas_certification_US.html

Here is a video overview of the program: https://www.youtube.com/watch?v=C2Tie4JcP-o

We recommend running these tools with coolant at all times, to extend tool life. Coolant should not be intermittent, to avoid heat shock.

We (Haas) may run tools dry for the purpose of recording videos, so the cuts can be seen. If you are running low carbon steel like we are in the video, then you can trust the speeds and feeds on the video. If you are cutting different materials, the speeds and feeds required may vary. Feel free to download the “Speeds & Feeds” chart for suggested speeds and feeds for other material groups.

40-Taper Pull Studs Torque Specification is 65 to 75 ft-lb.

We cannot disclose the manufacturer, but each shipment we receive in our California HQ is fully inspected, and goes through quality testing before it is put on the website to be sold.

To find contact information for your local Haas Factory Outlet, just go to the Find Distributor app linked below, and type in your ZIP code: https://www.haascnc.com/about/contact.html.

To get help with a machine (schedule a service visit, order replacement parts, activation code, troubleshooting assistance, status of order, or new purchase order), please contact your local Haas Dealer (a.k.a. HFO). To find detailed Sales and Service contact information, click here: https://www.haascnc.com/about/contact.html. 

If you are interested in troubleshooting information, literature, or training videos, click here:  https://www.haascnc.com/service.html.

If you are not getting what you need from other avenues, please submit your question or concern directly to the Factory using this link: https://www.haascnc.com/service.html.