Terms of Use.  If you use this web site to purchase products from Haas Automation, Inc. (“Haas”), you agree that you understand and agree to be bound by the provisions herein (the “Terms and Conditions”).  The Terms and Conditions constitute an agreement between you and Haas, and are incorporated into any price quote, order, acknowledgment, invoice, or other communication you send to or receive from Haas.  We reserve the right to change these Terms and Conditions from time to time for any reason and without separate notice of the change.

Export control and sanctions regulations. By placing an order, the purchaser acknowledges and understands that the items purchased in this order are subject to U.S. export control and sanctions regulations, and that the purchaser will comply with all such regulations. The purchaser further confirms and acknowledges that, per Haas policy, the purchased items are not permitted to be exported outside of the United States, and are solely for use by the purchaser.

Orders and Shipping.  Once your order has been submitted, our team quickly processes and ships your order immediately. To make changes, please contact us as soon as possible at 805-988-6919 or email us at CustomerSupport@haascnc.com. We will do our best to make these changes, however, there is no guarantee that we can make this happen. Haas will normally ship the order by the end of the following business day.  If the order is received by 2:30 p.m. PST on a business day, the product will normally ship that same day.  Haas will use commercially reasonable efforts to meet the shipping schedule set forth herein, but does not guarantee that it will do so in all cases.  Haas will select the shipper to be used.

Free Shipping on Orders Over $99. Free shipping is valid on orders of $99 or more shipped to a single address in the 48 contiguous United States, after promotions and discounts are applied. The term contiguous United States refers to the 48 U.S. states located on the North American continent south of the U.S. border with Canada, plus the District of Columbia. The term excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico.

Returns and Refunds.  If you wish to return your order to Haas, you must first obtain a Return Authorization; you may obtain a Return Authorization form through the web site, or contact Customer Service at (805) 988-6919, and have your order number or account information available.  Returns will be accepted within seven days (7) of delivery with a Return Authorization.  Return items must be new, in the original packaging, and show no signs of wear, damage, abuse or alteration.  Failure to meet these conditions may cause denial of your return request and parts will not be shipped back to you.  If we accept your return, we will refund your purchase price, less the cost of shipping and a restocking fee equal to twenty percent (20%) of the purchase price.  Some items may not be eligible for return; any such items will be listed on the website.  Refunds will normally be given in the same form as the original payment, e.g., credit card, PayPal, etc. For all Return Authorization Requests of a Haas Tooling Kit (08-xxxx part number), all items included in the Kit MUST be returned to receive a refund/credit. If only a portion of the Kit is returned, no refund/credit will be issued. Returned items must be new, in the original packaging, and show no signs of wear, damage, abuse, or alteration. Failure to meet these conditions may result in the denial of your return request, and the returned parts will not be shipped back to you. 

Back Orders.  If your order contains both in-stock and out-of-stock items, it will be shipped in multiple shipments.  The in-stock items will be shipped immediately, and out-of-stock items will be shipped immediately as they become available.  Any international orders containing out-of-stock items will be held until all items are available.  We will make reasonable efforts to give you accurate estimates of the waiting time for out-of-stock items.    You will be charged for your order at the time it is received, but you may cancel your order at any time before shipment, for a full refund.

Order Discrepancies.  It is your responsibility to inspect all products on receipt to verify that they are consistent with your order.  Order discrepancies must be reported within three (3) business days of receipt of the ordered products.

Deliveries.  Depending on the method of shipment, we may require a signature on delivery.  If you request delivery with no signature required, Haas cannot be held liable for any damage or loss for a package left without signature.  If a delivery carrier that you choose fails to deliver your order on time, or loses an order, we will file a claim on your behalf, but will not be liable for the loss. 

Proper Use.  It is your responsibility to use all products in a responsible manner, consistent with their intended purpose.  Haas will not be liable for any products used in an improper or dangerous manner, including, without limitation, products used beyond their normal lifespan. 

Warranties.  If any products on this website contain any defects in materials and workmanship, you may request a replacement within thirty (30) days from the date of receipt.  Haas will replace products that are defective in materials or workmanship, but only if any defects arise from normal usage; this warranty does not cover any product malfunctions or failures resulting from misuse, abuse, neglect, alteration, modification, or from repair by anyone other than Haas.  EXCEPT AS SPECIFICALLY SET FORTH HEREIN, AND SUBJECT TO APPLICABLE LAW, HAAS DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

Limitation of Liability.  Haas shall not be liable in contract, warranty, tort, or otherwise for any special, exemplary, incidental, or consequential damages that may result from your purchase or use of any products from Haas.  In no event shall Haas’s liability exceed the purchase price of the products you purchase from Haas.   

Accuracy of Web Site and Disclaimer.  We make reasonable efforts to assure accuracy of all matters appearing on this web site, but reserve the right to correct any errors that we discover, and to change or update information from time to time.  YOUR USE OF THIS WEB SITE AND ITS CONTENT IS AT YOUR OWN RISK.  ALL INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED “AS IS” AND “AS AVAILABLE”.    WITHOUT LIMITING THE FOREGOING, HAAS MAKES NO WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEB SITE, OR THAT THE WEB SITE OR ITS CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED.  IN NO EVENT WILL HAAS, ITS EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEB SITE, ANY WEB SITES LINKED TO IT, OR ANY CONTENT ON THE WEB SITE OR SUCH OTHER WEB SITES.  HAAS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL.

Intellectual Property.  All material on this web site belongs to Haas and is protected by copyright and trademark law, both in the United States and abroad.  Any marks distinctive to Haas, including, without limitation, Haas logos, whether formally trademarked or otherwise, belong to Haas and may not be used by anyone else without permission.

Links.  If other websites provide any links to the web site, such links shall not imply any relationship or connection between Haas and the operator of those web sites, and Haas specifically disclaims any liability or obligation arising out of your use of any other web site.  If this web site provides links to other web sites, such links are provided solely for your convenience, and we accept no responsibility for the content of such web sites or your use of them.

Jurisdiction and Choice of Law.  These Terms and Conditions, and all transactions made through this website, shall be governed by and construed according to the laws of the State of California applicable to contracts made and to be performed in California, without giving effect to conflict of law principles, and subject to federal law.  By ordering products through this website, you consent to the exclusive jurisdiction of courts located in California in connection with any action arising out of or related to these Terms and Conditions or this web site.  Notwithstanding the foregoing, proceedings to enforce the result of any adjudication may be brought in any applicable forum.

Promotions and Sales
These are terms and conditions that commonly apply to promotions on HaasTooling.com, including ones where you must redeem a promotional code as part of the offer and where no alternative terms and conditions apply.

• Offer limited to one per customer per account.
  
• This is a limited-time offer.
• Haas Tooling reserves the right to modify or cancel the offer at any time. If you received the promotional code (directly or indirectly) from a third party, that third party also reserves the right to modify or cancel the offer at any time.
• Offer only applies to products sold by HaasTooling.com
• Offer good while supplies last.
• Offer may not be combined with any other offers.
• Each promotional code applies only to qualifying items.
• Shipping charges and taxes may apply to the full value of the discounted and free promotional items.
• If the offer has a minimum purchase requirement, taxes, shipping, and handling do not apply when determining the minimum purchase amount.
• The promotional code applies only to items purchased in a single order, and shipped to a single address using the same shipping method.
• Offer is non-transferrable, and may not be resold.
• If any of the products or content related to an offer are returned, your refund will equal the amount you paid for the product or content, subject to applicable refund policies.
• If you violate any of the offer terms, the offer will be invalid.
• We reserve the right to refuse any coupon or to limit the number of coupons being used in a transaction.

Coupon Terms and Usage

• Valid for online tooling orders only (cannot be applied to POs through Haas Factory Outlets).
• Must be logged in to your account to use (can’t use if checking out as a Guest).
• May not be used with any other promotion code or promotion (can’t stack with other coupons and promotions).
• May not be used to purchase the Winner’s Circle membership.
• May not be combined with the Education Discount.
• Valid for one-time use only.
• Coupon codes are case sensitive
• We reserve the right to suspend or terminate any account without prior notice if we determine that a customer has abused, exploited, or manipulated our online coupon or discount offerings. Any fraudulent or unauthorized use of coupons, including the creation of multiple accounts or other attempts to circumvent our coupon limitations, will result in immediate action, including the potential cancellation of orders and restriction of future access to our site.

Tax-Exempt Customers
Tax exemption status must be approved prior to placing order. We cannot refund taxes once your order has been invoiced. Your request will be reviewed and processed once we receive your certificate. Please do not order until you receive confirmation via email that your tax-exemption status has been verified. We cannot refund taxes after your order has been invoiced. The following link will display detailed instructions for submitting your tax-exempt certificate.  Apply for Tax- Exempt Status

Haas Tooling Winner’s Circle
The Haas Tooling Winner’s Circle annual membership is non-refundable. Memberships last one year from the date of purchase. If you cancel the membership, you will have the remainder of the year to use your benefits before it ends. Membership will be automatically renewed at one year from date of purchase. If you do not want your membership to be renewed, you must cancel it in ‘My Account’ under the ‘Winner’s Circle’ section. All benefits of the membership only apply to Haas Tooling products. Haas Service products are excluded from Winner’s Circle discount but will receive shipping benefits. Haas Tooling Winner’s Circle discount cannot be combined with the education discount. Membership is based on your company location. If you have multiple locations for a single company you will need a membership for each location. All terms, including but not limited to membership price, weight thresholds for shipping, and shipping times, are subject to change at any time without notice.

Winner’s Circle Free Shipping on Orders Over $49. Free shipping is valid on orders of $49 or more (calculated using the standard retail price, before discount is taken) shipped to a single address in the 48 contiguous United States. The term contiguous United States refers to the 48 U.S. states located on the North American continent south of the U.S. border with Canada, plus the District of Columbia. The term excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico.

Free shipping is dependent on your complete order weight at the time of checkout. Some products, such as the Haas Shop Lift, Tool Presetter, Shrink Fit Machine, and Fixed-Jaw Vises, will only ship via freight delivery. The available shipping method is clearly marked on the detail pages for these products.

• Total order weights under 15 lb and over $49 are eligible for free next-day delivery
• Total order weights over 15 lb but under 150 lb and over $49 are only able to ship via 2-day delivery 
• Total order weights more than 150 lb and over $49 are only able to ship via freight delivery

Clearance. Items are sold as-is, with no stated or implied warranty, and may not be returned. Once current stock is gone, items will no longer be available. Items must be purchased separately from any Haas Tooling or Haas Service Parts products. Items can ONLY be purchased online. Items are extremely discounted, and not eligible for ANY further discount. Not eligible for free shipping, Winner’s Circle discount, subscriptions, educational discount, or coupons of any kind (fixed amount or percentage).

Loyalty Program Terms & Conditions

• Yearly spending resets to zero at the beginning of the next membership year.
• You will retain your current tier benefits through the next membership year, regardless of spend. To continue receiving the same tier benefits for each successive year, you must maintain the required yearly spend range for that tier, or exceed the yearly spend range to progress to the next tier.
• Spend begins accruing from your first purchase of Winner’s Circle. 
• Applies to HaasTooling.com purchases only. 

HaasBucks Terms & Conditions

• HaasBucks do not expire.
• Can only be applied toward the purchase price of a new Haas machine, rotary, bar feeder, robot, APL, or pallet pool.
• Cannot be used toward payments on financed machines.
• Cannot be applied to field-installable options.
• Only accrue on HaasTooling.com purchases.

Terms & Conditions updated 02/07/2025.