Terms & Conditions

Haas Automation works hard to ensure that all Haas products meet rigorous international standards, including CE and ETL. Select one of the categories below for more detailed information.

Haas Automation respects your privacy and is committed to safeguarding your privacy online. While information is the cornerstone of our ability to provide superior customer service, our most important asset is our customers' trust. That is why keeping customer information secure is a top priority at Haas. The information received from you is regarded and treated as confidential business information for use only by Haas, Haas Factory Outlets (HFOs) and the Haas network of dealers. We provide information to our HFOs in order to provide a better response to your needs. But at no time will information be shared with third parties or anyone outside the Haas family.

Please take a few minutes to read our complete privacy statement ("Details" below) so that you understand how information is used and the measures we take to protect your personal information.

What information does Haas collect?

Haas does not collect personally identifying information about any individual Haascnc.com website user except when it is knowingly provided by the individual. You can choose not to provide certain information, but then we may not be able to help with your request or problem. Haas collects the following information: name, company name, position, job function, address, country, phone number, e-mail address, types of machines used, types of machines intended to purchase, type of company, number of employees, comments and questions as well as serial numbers and models of Haas machines. You always have the option not to provide the information we request. Some of the required fields may include your name, e-mail address and country. The information gathered in the online questionnaires helps us determine who our customer base is and what your needs are. By compiling this data we can work to improve customer experiences with the company.

Which departments at Haas collect information?

The following departments at Haas collect information: Sales, Service, distributors, Call Center, and Customer Advocate.

How does Haas use the information?

Haas uses the information our website visitors provide to answer questions, fill requests, provide literature, and market Haas products and services. By contacting us, you agree that any information or comments you provide may be shared between Haas, its affiliated companies and dealers, and it may be used, without restriction, to process customer orders and improve or market our products and services.

Who does Haas share information with?

Haas shares the information with its distributors, the Call Center, and departments at the company headquarters. No other companies or third parties will receive information. Information submitted by you is used only for the intended purpose stated at the time the information is collected. You may receive updates about Haas products and services via surface mail and e-mail.  Information is not shared with other parties for secondary or unrelated purposes. To further protect your privacy, employee access to information is restricted. Only selected employees with an absolute need to use that information, in order to better serve you, are able to view any details submitted. We take steps to make all information received from you online as secure as possible against unauthorized access and use. We will always maintain control over the confidentiality of our customer information.

What types of security procedures are in place?

We temporarily store customer information online, in a secure database. The information you submit is then downloaded and stored on our corporate network at Haas.

How can users correct any inaccuracies in their information?

If your information has changed or if you feel Haas Automation has incorrect information, please contact us at privacy@haascnc.com.

Your access and use of the Haas Automation, Incorporated website (the "Site") (www.haascnc.com) is subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Haas Automation, Incorporated are superseded and are of no force or effect.

Media (Image) Usage and Copyright

All media (images) contained within this web/ftp site are approved for use by authorized Haas distributors to promote Haas Automation, Inc., and Haas products only. These sites and media (images) © 2011 by Haas Automation, Inc. Use of Haas Automation, Inc. media (images) by other than an authorized Haas distributor is strictly prohibited without prior authorization. Written requests for the use of Haas Automation, Inc. media (images) must be faxed to 805-988-6918. Please include a black and white representation of the Haas Automation, Inc. media (images) that you are requesting, or list the Haas Automation, Inc. media (images) by name. You must describe the intended use for the Haas Automation, Inc. media (images) and include the name of the responsible party.

Terms & Conditions
  1. You should assume, unless otherwise noted, that everything you see or read on the Site is copyrighted and may not be used, except as provided in these Terms and Conditions or in the text on the Site, without the written permission of Haas Automation, Incorporated. Haas Automation, Incorporated neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Haas Automation, Incorporated.
  2. While Haas Automation, Incorporated uses reasonable efforts to include accurate and up-to-date information on the Site, Haas Automation, Incorporated makes no warranties or representations as to its accuracy. Haas Automation, Incorporated assumes no liability or responsibility for any errors or omissions in the content on the Site.
  3. Your use and browsing of the Site is at your risk. Neither Haas Automation, Incorporated nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you "As Is," without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above inclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Haas Automation, Incorporated also assumes no responsibility, and shall not be liable for any damages due to computer viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site, or your downloading of any materials, data, text, images, video, or audio from the Site.
  4. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, is and will be treated as non-confidential and non-proprietary. Anything you transmit or post may be used by Haas Automation, Incorporated or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Haas Automation, Incorporated is free to use any ideas, concepts, know-how, or techniques contained in any communications you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information.
  5. Images of people or places displayed on the Site are either the property of or used with permission by Haas Automation, Incorporated. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
  6. Unless otherwise noted, the trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site are registered Trademarks of Haas Automation, Incorporated. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Haas Automation, Incorporated or such third party that may own any Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content of the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Haas Automation, Incorporated will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.
  7. Haas Automation, Incorporated has not reviewed all of the sites linked to this Site (if any) and is not responsible for the contents of any off-Site page or any other sites linked to this Site. Your linking to any other off-Site pages or other sites is at your own risk.
  8. Although Haas Automation, Incorporated may from time to time monitor or review discussions, chats, postings, transmissions, bulletins boards, and the like that may appear on the Site, Haas Automation, Incorporated is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations, nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy in any information contained within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Haas Automation, Incorporated will fully cooperate with any law enforcement authorities or court order requesting or directing Haas Automation, Incorporated to disclose the identity of anyone posting any such information or materials.
  9. Haas Automation, Incorporated may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions to which you are bound.

Safety-First Program

Your Haas machine was designed to run with the doors closed, with all guarding in place, and with safety features fully functioning – at all times.

Like safety glasses and other common-sense protocols, it is the only way to be sure you are in a safe working space, and that you’re protected from harm.

To protect the machine operator, and provide maximum safety, your Haas machine was designed to run with the doors closed, with protective guarding in position, and with safety features functioning – at all times. Haas machines feature mechanical and software safety provisions designed to ensure that the machine doors remain closed whenever a program is running.

Some people may attempt to defeat or override the safety lockout provisions. This is a dangerous practice, and should be avoided at all costs. The safety provisions in your Haas machine can only protect the operator if they are working properly.

If the safety features of your Haas machine(s) have been tampered with or are no longer operative, we would like to help you return the machine to its original factory configuration. In fact, we feel that safety is so important, that we will cover the cost of the initial machine safety inspection.

That’s right, there will be no charge to you for the initial inspection. If a Haas service technician is in your shop for a service call, he will perform a safety inspection at no charge. In addition, you can contact your local Haas Factory Outlet to set up an appointment for a Haas certified service technician to perform a no-charge review of your machine’s safety status, and explain what needs to be done to bring the machine’s safety features back to the original factory settings.

*DO NOT ATTEMPT TO OVERRIDE SAFETY FEATURES. DOING SO WILL MAKE THE MACHINE UNSAFE AND VOID THE WARRANTY. SEE THE OPERATOR’S MANUAL FOR COMPLETE SAFETY INFORMATION.

Electrical Testing Laboratory

All Haas CNC machine tools carry the ETL Listed mark, certifying that they conform to the NFPA 79 Electrical Standard for Industrial Machinery and the Canadian equivalent, CAN/CSA C22.2 No. 73. The ETL Listed and cETL Listed marks are awarded to products that have successfully undergone testing by Intertek Testing Services, an alternative to Underwriters Laboratories.

Intertek Testing Services (ITS) is a laboratory accredited by the National Institute of Standards and Technology. Additionally, ITS is designated as a Nationally Recognized Testing Laboratory by OSHA, and is accredited by the Standards Council of Canada as a Testing Organization and Certification Organization.

Products that comply with ITS program guidelines are qualified to bear the ETL Listed and cETL Listed marks.

  • ITS - Intertek Testing Services
  • ETL - Electrical Testing Laboratory (circa 1904), now ETL SEMKO, a division of Intertek Group.
  • NFPA - National Fire Protection Association
  • NFPA 79 - Electrical Standard for Industrial Machinery
  • NIST - National Institute of Standards and Technology
  • NRTL - Nationally Recognized Testing Laboratory.

CE Certification

Haas Automation, Inc., has completed the certification process that is required to affix the CE mark to our products. We declare, in sole responsibility, that all Haas Automation products, options and accessories comply with the regulations as outlined in the European Machinery Directive.

ISO Certification

HAAS Automation has been assessed for conformance with the provisions set forth by ISO 9001:2008

Scope of Registration: Design and Manufacture of CNC Machine Tools and Accessories, Sheet Metal Fabrication

The conditions for maintaining this certificate of registration are set forth in ISA’s Registration Policies 5.1. This registration is granted subject to the organization maintaining compliance to the noted standard. The validity of this certificate is dependent upon ongoing surveillance audits.

To receive a copy of our ISO Certification, please complete the form below and a Haas representative will contact you.

Trademarks, service marks, trade names, and trade dress are all valuable assets of Haas Automation, Inc. ("Haas").

These guidelines are for Haas Factory Outlets, as well as other parties authorized by Haas through a separate agreement wishing to use Haas' trademarks, service marks, trade names, trade dress, images and/or logos (collectively referred to herein as "Trademarks") in promotional, advertising, point of sale, instructional or reference materials, on a website or in any other materials. All use of the Trademarks shall be governed by agreements entered into between Haas and the user herein ("You") along with these Guidelines.

By using the Trademarks, You acknowledge that Haas is the sole owner of the Trademarks and promise that You will not interfere with Haas' rights in the Trademarks, including challenging Haas' use of, registration of, or application to register such Trademarks, alone or in combination with other words, anywhere in the world, and that You will not harm, misuse, or bring into disrepute any Haas Trademarks. Any goodwill derived from using any part of the Trademarks exclusively belongs to and inures to the benefit of Haas. Any use of the Trademarks for commercial purposes without the prior written authorization or consent of Haas may constitute trademark infringement and unfair competition in violation of federal and state laws.

The use of the Trademarks may be prohibited, unless expressly authorized in one or more agreements between Haas and You. Furthermore, no other rights of any kind are granted hereunder, except for the limited right to use, as expressly permitted under any other agreements between Haas and You. All use of the Trademarks will be in accordance with these Guidelines. In following these Guidelines, You help Haas protect its valuable trademark rights and strengthen its brand identity.

Authorized Use of Haas Trademarks

Usage

The Trademarks may only be used to identify Haas products and services. Use of the Trademarks should be as an adjective, and not a noun. For instance, "buy a Haas CNC machine," not "buy a Haas." Do not pluralize the Trademarks or make them possessive. Do not abbreviate any Trademark, or join it with other words, symbols, numbers or trademarks that do not belong to Haas. Always ensure proper spelling of the Trademarks and designate the Trademarks with an ® symbol if appropriate and in accordance with these Guidelines. The Trademarks should be differentiated from other words when in print, whether the Trademarks appear in print, on a website, in a video advertisement, on packaging, or in other advertising. You may differentiate the Trademarks from the surrounding words by using a proper trademark notice symbol (discussed below). You may also differentiate the Trademarks by, for example, placing the Trademarks in either stylized or capital letters, putting the Trademarks in quotation marks, or using boldface or italic type.

Advertising, Promotional, Point of Sale, Sales Materials and Website Use

Only Haas and its Haas Factory Outlets or other authorized parties may use the Trademarks in advertising, promotional, point of sale, sales materials and websites. Haas Factory Outlets and authorized third parties may use the Trademarks only as provided for in accordance with any agreements between Haas and You, and all use of the Trademarks shall be in accordance with these Guidelines. All use of the Trademarks must always be in conjunction with the appropriate terms that define the relationship authorized by Your contract with Haas.

Publications

You may use a Haas word mark in connection with magazines, periodicals or advertising provided You comply with the following requirements:

  • The use reflects favorably on both Haas and its products
  • A trademark attribution notice is included in the credit section giving notice of Haas' ownership of its Trademarks. For example: HAAS is a registered trademark owned and licensed by Haas Automation, Inc.
  • Your name and logo appear more prominent than the Trademarks on all printed materials related to the publication.
  • No Trademarks appears in the publication or on any materials related to the publication without express written permission from Haas.
  • A disclaimer of sponsorship, affiliation or endorsement by Haas, similar to the following, is included in the publication and all other related print materials: [Title] is an independent publication and has not been authorized, sponsored, or otherwise approved by Haas.

Unauthorized Use of Haas Trademarks

Company, Product or Service Name

You may not use or register, in whole or in part, any Trademarks as part of a company name, trade name, product name, service name, or as a domain name.

Haas Trademarks, Logos and Graphic Symbols

You may not use the Trademarks (including any logos or other graphic symbols, icons or alterations thereof, which are owned by Haas) on or in connection with websites, products, packaging, manuals, promotional/advertising materials, or for any other purpose except pursuant to an express written trademark license from Haas, such as a Haas Factory Outlet dealer agreement, license agreement, or other agreement which references the same.

Variations, Takeoffs or Abbreviations

You may not use a variation of the Trademarks (including any logos or other graphic symbols, icons or alterations thereof, which are owned by Haas) for any purpose. You may not use a variation, phonetic equivalent, phonetic similar, foreign language equivalent, takeoff, or abbreviation of Haas' Trademarks for any purpose. For example, "Haas4Sale" or  "Haas Auto CNC" is not acceptable.

Domain Names

You may not use an identical or virtually identical Haas Trademark in any domain name.  For example,  "Haasmachines.com" or "Haas4Sale.com" is not acceptible.

Haas' Trade Dress

You may not use an image of a Haas machine, and You may not imitate the distinctive Haas trade dress (e.g. the appearance of its machines), web site design, logos or typefaces. You may not use Haas' trade dress or imitate it for Your website.

Slogans and Taglines

You may not use or imitate any Haas slogan or tagline.

Merchandise Items

You may not manufacture, sell or give away merchandise items, such as T-shirts, mugs, etc. bearing any Trademarks, including graphic symbols, logos or icons, except with the prior written consent of Haas.

Endorsement or Sponsorship

You may not use any Trademarks, including but not limited to, any graphic symbols, logos, icons, trade dress, etc. in a manner that would imply Haas' affiliation with or endorsement of, sponsorship, or support of a third-party product or service.

Disparaging Manner

You may not use the Trademarks in a disparaging manner.

GUIDELINES FOR USE OF "HAAS FACTORY OUTLET" and "HFO"

Haas has developed and registered the marks HAAS FACTORY OUTLET and HFO for use by its authorized dealers.

Use of HAAS FACTORY OUTLET and HFO, in accordance with these guidelines, is available for use by current Haas Factory Outlet authorized dealers who have signed the Dealer Agreement, and pursuant to a license agreement that is incorporated in such Dealer Agreement or other agreement entered into between Haas and You.

All Haas Factory Outlet authorized dealers must comply with these Guidelines.

Haas reserves the right to withdraw permission to use the HAAS FACTORY OUTLET and HFO marks at any time if the use of the HAAS FACTORY OUTLET or HFO trademark is inconsistent with these Guidelines, violates applicable law or is otherwise deemed inappropriate by Haas.

PROPER TRADEMARK ATTRIBUTION STATEMENT

Distribution Within Specific Areas

  1. All use of the Trademarks shall be limited to the Territory, as defined in the Dealer Agreement between You and Haas. For all products, product documentation, or other product communications that will be distributed in Your Territory, You must use the appropriate trademark symbol (TM, SM, ®) the first time the Trademarks appear in the text of the advertisement, brochure, or other material.
  2. Haas Factory Outlets may include reference to their relationship to Haas as an authorized dealer in small print at the end of the specific communication or within the credit notice section of Your communication or documentation. For example: [Insert Your Company Name] is an authorized dealer of Haas as a Haas Factory Outlet.
  3. Include an attribution of Haas' ownership of the Trademarks either in small print at the end of the specific communication or within the credit notice section of Your communication or documentation. For example: HAAS and the HAAS FACTORY OUTLET marks are registered trademarks owned and licensed by Haas Automation, Inc.